Forms disable

  • geoedex
    Asked on May 22, 2017 at 12:37 AM

    our forms are disable about more 30 days ago, so when the forms will be ready to work?

  • John_Benson
    Replied on May 22, 2017 at 2:11 AM

    I checked your account and it is under the Free account. Upon further checking, I can see that you have reached the monthly form views limit which is 1,000 for free account. You can upgrade your account to increase the form views limit or you can wait for our monthly limit reset every first day of the month.

    Related guide: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Also, I activated your account and remove half of the form views so you can manage your forms and account properly. This is a one time accommodation. 

    Hope that helps. Thank you.