How do I change the email a form is sent to?

there was no place to input an e-mail to send the form to — how can I verify where it is to be sent and for that matter whom it will be sent — I would like to talk to a human

I believe you are referring to the notification emails. You can do this in the Emails wizard. Here's how:

1. Click "Settings" in the top menu. Go to the "Emails" section. Select the Notification and then click the "Edit" button. 

2. Go to the "Recipients" tab. Here you'll see the Recipient Emails where you can add or remove a recipient.

3. Click the "Save" button when you're done.

Related user guides: 
https://www.jotform.com/help/25-Setting-Up-Email-Notifications
https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

Hope that helps. Thank you.