What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is the dropdown styling different when the form is viewed from iOS?

    Asked by avijfr on May 23, 2017 at 03:18 PM

    Hi Support Team,

    I am confused as to why the following is happening.

    When on desktop my "select State" drop down field is formatted like the rest of my form.

    When on mobile, it changes formatting completely.

    See the screen shots below:

    Desktop: http://imgur.com/b8p93Mk

    Mobile: http://imgur.com/E9886XW



  • Profile Image
    JotForm Support

    Answered by Jim_R on May 23, 2017 at 04:43 PM

    Hi there too 😊 What you're describing is not a mobile responsiveness issue per se - It's more about the platform-native styling based on the users' operating system's theme (in your screenshot, it's Safari on iOS).

    I'm not sure if this is something that you should tinker around with since users are well accustomed to using the native controls they normally see on the browser/OS they're using but I will try to come up with the CSS Codes that would make the dropdown look the same way as it is on desktop. Allow me some time to work on it and I'll get back to you on this thread with the results.

  • Profile Image
    JotForm Support

    Answered by Jim_R on May 23, 2017 at 04:56 PM

    All right, can you try the following CSS codes and see if they will help:

    @media screen and (min-device-width: 320px) and (max-device-width: 480px) and (-webkit-min-device-pixel-ratio: 2) {

      #cid_25 {

        width: 100% !important;


      .form-dropdown {

     background: url(data:image/svg+xml;base64,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) no-repeat 95% 50%;

     -moz-appearance: none; 

     -webkit-appearance: none; 

     appearance: none;

     width: 100% !important;

        background-color: white;

        border-radius: 0 !important;

        box-shadow: none !important;



    Complete guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 


  • Profile Image

    Answered by avijfr on May 24, 2017 at 11:18 AM

    THANK YOU!!!!