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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal buttons are not shown on form

    Asked by Relatoras on May 24, 2017 at 05:24 PM


    No se incrustan los botones de PayPal. Sigo todos los pasos, pero después no aparecen los botones en el formulario.

    ¿Qué puedo hacer?

    Muchas gracias

    Un saludo,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 24, 2017 at 06:57 PM

    Simply add the URL of your image: https://www.jotform.com/uploads/Relatoras/form_files/btn_buynowCC_LG.8.gif, in the "Button Image" property of your submit button, example

    Let us know if you need more help.

  • Profile Image

    Answered by Relatoras on May 25, 2017 at 05:43 AM
    Sí, necesito más ayuda.
    No es el botón de Enviar el que no funciona. Sino los botones
    incrustados de PayPal, que deberían aparecer más arriba, donde pone:
    A través de PayPal:
    153 EUROS (hasta el 19 de junio)
    168 EUROS
    Es porque damos dos opciones de pago, a precios distintos. Siempre han
    aparecido, pero ahora no consigo que aparezcan esos botones ahí.
    Un saludo,
    El 2017-05-25 00:57, JotForm escribió:
  • Profile Image
    JotForm Developer

    Answered by Helen on May 25, 2017 at 07:09 AM

    Hey Lola,

    The HTML tags are not allowed in JotForm. We grandfather old forms but you can't add new HTML tags into your forms. Because of this if you edit your old forms in Version 4, they will encounter this issue and may get deleted from your forms.

    So, I can suggest you use our PayPal integration on your form instead of PayPal buttons.


    Here are the guides helps to you:



    I have cloned your form and added PayPal integration to your form on my side. I have selected the currency is Euro and add your options as products. You can clone this form and edit on your side via this link: https://form.jotform.com/71442708523959

    This guide helps to you for cloning form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you have any questions or issue, please do not hesitate to contact us.