What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving form submissions

    Asked by maribel  on May 24, 2017 at 07:56 PM
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    JotForm Support

    Answered by jonathan on May 24, 2017 at 10:47 PM

    I checked the email you used on this post and I found it was assocaited to the username karawitz

    The account had already exceeded Submissions Storage limit. You will need to update your subscription to be able for your forms to accept submissions again.

    You can check the different subscription packages details in the JotForm Pricing page.

    Let us know if you need further assistance.