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    How can I add to Tracking code to Thank you page?

    Asked by taichihan1001 on May 25, 2017 at 06:06 AM

    Hi, l have built a website for one of my customers and are using jot form for the contact us page, l need to insert some tracking code into the thank you page so that after the form has been filled out and submitted it triggers the code, could you tell me where to insert the code please ?


    Thank you for your help


    Kind regards



    Page URL:

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    JotForm Developer

    Answered by Helen on May 25, 2017 at 08:14 AM

    Hey Mark,

    Thank you for contacting us.

    Unfortunately, you can not add a script to Thank You page in our form builder. Source Editor from the form "Thank You Page" settings will filter out some codes especially those with Javascript ones.

    I could suggest is to create another page to your website and add the Tracking Codes there together with your Thank You Message and add that page link as your "Redirect to external link".

    Here is a guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    If you have any questions or issue, please do not hesitate to contact us.