What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to enable multiple submissions?

    Asked by teelephotography on May 25, 2017 at 12:15 PM

    Hi, 

     

    I have build the form and sent the link out to people through their emails. Some people seem to be having no problems but other say they are getting the message saying: Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.

    What could the problem be? They all say that they have not filled in Multiple forms. 

    Could you please help and get back to me as I need to sort this issue out asap. 

    Teele Killing

     

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 25, 2017 at 01:56 PM

    In order to allow multiple submissions to your form, you need to choose the option "No Check" in the Unique Submissions feature. Here's a guide:

    1. Log in to your account and open the form.
    2. Go to the Settings section page and select the Form Settings tab.
    3. Click the Show More button.
    4. Under the Unique Submissions drop-down menu, choose the "No Check" option.

    Let us know if you need further assistance. Thank you.

     

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    Related guide:
    How-to-Set-Unique-Submissions-on-a-Form