Are we notified when we are about to reach any of the account limits?

  • Profile Image
    gnuboss
    Asked on May 25, 2017 at 04:01 PM

    Hi there,

    I'd like to put my client on one of your plans, but need to know something.

    1. Do we get a warning message via email etc. to say that we're approaching the limit?

    Eg. A message at 750 views on the Bronze plan, stating that view cap is almost reached.

    2. When a limit is reached, what happens to the submissions / forms.

     

    Regards,
    Bronson

  • Profile Image
    Kevin_G
    Answered on May 25, 2017 at 04:44 PM

    You're notified when you have already reached one of your limits, you could also check your usage on My Account page: https://www.jotform.com/myaccount/usage 

    Here's also a link with more information about account limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    Regarding to your second question, it has been moved to a different thread, we will assist you as soon as possible here: https://www.jotform.com/answers/1154963