What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I know how many views I have receivied on my account?

    Asked by sirhllc on May 25, 2017 at 07:03 PM
    Also getting error "you are out of form Views", how many views do we get with our account and how often does it reset? if it resets every month, does it start over on the 1st of every month?
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 25, 2017 at 07:13 PM

    I have already fixed the counter for your forms, it should be showing up 804 views now, since you're under the free plan, you are able to receive up to 1000 monthly views, this limit is monthly reset each 1st day. 

    You could check your current usage on My Account page Usage section, you can also check your forms in the Form Analytics tool and find which of them are getting more views, do note that if you're testing your form in the same browser where you're logged-in, your views should not be counted, if you use either incognito mode or a different browser where you're not logged-in then the view will count. 


    Please, find our analytics tool here: https://www.jotform.com/form-analytics/  

    If you have any question, let us know.