How can I restore an archived form?

  • Ktuck1
    Asked on May 28, 2017 at 11:51 AM

    I accidentlly deleted the forms for my submissions can someone help!

  • Support_Management Jotform Support
    Replied on May 28, 2017 at 12:57 PM

    Hello @Ktuck1 - If what you accidentally deleted was a FORM, then you may restore it, provided you haven't fully purged it from your Trash Folder yet.

    Complete guide: How-to-Restore-Deleted-Forms

    On the other hand, if what you accidentally deleted were SUBMISSIONS, then sadly, there's no way to restore those. This was mentioned before you delete the submission and on the guide I'm linking below.

    Here's a snippet:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    How can I restore an archived form? Image 1 Screenshot 20

    Complete guide: How-to-Delete-Form-Submission-Data 

  • Ktuck1
    Replied on May 28, 2017 at 1:43 PM
    Actually, I never got that message. I clicked on archive, but that message never came up.
    Sent from my iPhone
    ...
  • Support_Management Jotform Support
    Replied on May 28, 2017 at 1:56 PM

    You coined the term "archive" so you are indeed referring to FORMS and not SUBMISSIONS. That image I sent was for SUBMISSIONS.

    If you archived a form, just UNARCHIVE it from the ARCHIVE folder:

    How can I restore an archived form? Image 1 Screenshot 20