What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are Jotforms responsive?

    Asked by PeteSmithiesMedia on May 28, 2017 at 06:58 PM

    Can you tell me if Jotforms are responsive - i.e for Cell phone and tablet use?

    Thanks


    Pete

    Page URL:
    http://www.kellswool.co.nz/online-forms.html

  • Profile Image
    JotForm Support

    Answered by jonathan on May 28, 2017 at 07:38 PM

    Pete,

    The forms already support mobile device browsers by default. You can use it already using your cellphone and table browsers and it will have a responsive view layout.

    Let us know if you need further assistance.

  • Profile Image

    Answered by PeteSmithiesMedia on May 28, 2017 at 08:43 PM
    Hi there,
    The forms do not show up on cell phones
    See.. on a cell phone:
    http://www.kellswool.co.nz/online-forms.html
    Regards
    Pete
    ...
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    JotForm Support

    Answered by Chriistian on May 28, 2017 at 09:19 PM

    I checked your site on an iPhone emulator (http://www.kellswool.co.nz/online-forms.html) where the form is embedded and I was able to replicate the issue on my end. The form is not showing up on the site.

    Could please try adding a Mobile Responsive Widget on your form and see it helps?

    If the issue still persists, please try re-embedding your form using the iFrame method, here's the guide on Getting the form iFrame code.

    Regards.

  • Profile Image

    Answered by PeteSmithiesMedia on May 28, 2017 at 10:43 PM
    Hi there,
    The iframe solution seemed to have sorted the problem.
    Is there any way that I can adjust the size of the fonts on the form?

    Regards
    Pete
    ...
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    JotForm Support

    Answered by ashwin_d on May 28, 2017 at 11:56 PM

    Hello Pete,

    I am glad to know that embedding your form with its iFrame embed code solved your problem and your form is working as expected in mobile devices.

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1156774

    Thank you!

  • Profile Image

    Answered by PeteSmithiesMedia on May 29, 2017 at 11:43 PM
    Hi there,
    Many thanks for your response.
    There are some specific things that I would like to be able to achieve on the matrix (Bale information) part of the form
    http://www.kellswool.co.nz/online-forms.html
    i.e.
    Could the descriptions convert entries to capital letters irrespective of the case that the user inputs
    Can the total column be able to calculate totals of each description?
    Can I add a grand total box below the total column that totals the “total” fields?
    Thanks
    Pete

    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 30, 2017 at 12:14 AM

    Hello Pete,

    I have moved your latest question to new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1157682

    Thank you!