What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    "Button send not redirected to another page" HELLLLP

    Asked by duogamersxx on May 30, 2017 at 11:16 PM


    I'm setting up a site by wix, and I'm using a platform from you, do everything right! But at the time of clicking without a delivery button and being redirected to another page, it is not simply but not part of the page and nothing else happens. What should I do? I've tried everything.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 31, 2017 at 01:50 AM

    I did a test submission to the Page URL you provided and I was able to replicate the issue. It is not redirecting to the Page URL you put in the Thank You page. I did a test submission to the form direct link and I was able to submit it properly and redirected to the Page URL. 

    Please try to re-embed the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue persists, please contact us again. Thank you.