"Button send not redirected to another page" HELLLLP

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    Asked on May 30, 2017 at 11:16 PM


    I'm setting up a site by wix, and I'm using a platform from you, do everything right! But at the time of clicking without a delivery button and being redirected to another page, it is not simply but not part of the page and nothing else happens. What should I do? I've tried everything.

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    Answered on May 31, 2017 at 01:50 AM

    I did a test submission to the Page URL you provided and I was able to replicate the issue. It is not redirecting to the Page URL you put in the Thank You page. I did a test submission to the form direct link and I was able to submit it properly and redirected to the Page URL. 

    Please try to re-embed the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue persists, please contact us again. Thank you.