How can I delete submissions?

  • Profile Image
    pjweith
    Asked on May 31, 2017 at 12:21 PM

    Hello, 

     

    Someone uploaded a form 192 times through our JotForm account, which was absolutely spam. We have never before come close to reaching our 100 submission limit on JotForm, and now the site will not let us continue without upgrading. We have no need to upgrade, as our business traditionally only receives about ten inquiries per month, and as this spam was submitted through our JotForm 192 times in less than one minute. The form was unreadable, and can only be assumed was sent as spam. Please let me know how we can delete these 192 submissions from our quota, thank you. 

     

    Best, 

    Petra

  • Profile Image
    AIDAN
    Answered on May 31, 2017 at 01:47 PM

    I have examined your account and recalculated your submissions, and that resulted in zero submissions currently, which makes your account in a good standing, and your form should be working properly.

    Still, for completeness, here is our guide on how to delete form submissions data: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    I hope this helps. If you need further assistance please let us know. Thank you.