What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete submissions?

    Asked by pjweith on May 31, 2017 at 12:21 PM

    Hello, 

     

    Someone uploaded a form 192 times through our JotForm account, which was absolutely spam. We have never before come close to reaching our 100 submission limit on JotForm, and now the site will not let us continue without upgrading. We have no need to upgrade, as our business traditionally only receives about ten inquiries per month, and as this spam was submitted through our JotForm 192 times in less than one minute. The form was unreadable, and can only be assumed was sent as spam. Please let me know how we can delete these 192 submissions from our quota, thank you. 

     

    Best, 

    Petra

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on May 31, 2017 at 01:47 PM

    I have examined your account and recalculated your submissions, and that resulted in zero submissions currently, which makes your account in a good standing, and your form should be working properly.

    Still, for completeness, here is our guide on how to delete form submissions data: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    I hope this helps. If you need further assistance please let us know. Thank you.