I have embedded a JotForm into my WordPress site

  • jkiwi27
    Asked on May 31, 2017 at 2:06 PM

    I have embedded my Jotform which receives a paypal payment into my wordpress website but for some reason when you click submit it just sits there. Nothing Happens. Can you tell me why this might be happening?

    Page URL: http://myscreendesign.com/custom-design/
  • Jan
    Replied on May 31, 2017 at 4:04 PM

    I was able to replicate the issue when I tried doing a test submission on your web page.

    I have embedded a JotForm into my WordPress site Image 1 Screenshot 20

    Please re-embed the form using the iFrame method. This will prevent script conflicts between the form and the web page. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope this helps. Let us know if you're still having issues. Thank you.

  • jkiwi27
    Replied on May 31, 2017 at 5:43 PM
    That worked, thank you. You guys are great. Thanks
    Jean Hampton
    www.TheDreamersWeb.com Affordable Web Designwww.MyScreenDesign.com Customize Your Garage
       
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