What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form submissions are not syncing

    Asked by Liza Young  on June 01, 2017 at 04:49 PM

    My forms are not syncing. 

    Page URL:
    http://Touchandglowstudio.com/new-client-registration

  • Profile Image
    JotForm Support

    Answered by jonathan on June 01, 2017 at 06:58 PM

    Can you please provide more clarity on how you meant they were not syncing?

    I reviewed your forms on your website and both were working at this time.

    https://form.jotform.us/71074946886168

    https://form.jotform.us/71050905686155

     

    I reviewed the submission panel of the forms and I see existing submissions.

    Let us know if issue persist.

     

  • Profile Image

    Answered by Liza Young  on June 01, 2017 at 08:43 PM
    Clients are submitting the forms but they are not showing up
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on June 01, 2017 at 09:30 PM

    I reviewed your forms and I see existing submissions on them.

    Example:

    Can you please provide more details of the missing submission?

    You can check the details in the submission emails you got.

     

    Related guide: How-to-View-Form-Submissions