PLEASE HELP!!! CLOUDFLARE ISSUE?

  • WrkforceEdge
    Asked on June 1, 2017 at 5:31 PM

    We are intermittently getting the following error when our customers are utilizing our forms.

    Error 1001 What happened?

    You've requested a page on a website (forms.workforceedge.biz) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (forms.workforceedge.biz). There are two potential causes of this:

    Most likely: if the owner just signed up for Cloudflare it can take a few minutes for the website's information to be distributed to our global network. Less likely: something is wrong with this site's configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider's DNS fails.

     

    We are losing money every minute this is down. Is there anything I can do on my end to rectify this?

     

    Thank you!

  • Elton Support Team Lead
    Replied on June 1, 2017 at 6:40 PM

    We have replied your other thread here https://www.jotform.com/answers/1160770. Kindly check.

    Thanks