I just want to suspend my account until we need it for the next event in 2018.

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    ccopen
    Asked on June 03, 2017 at 05:22 PM
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    Kevin_G
    Answered on June 03, 2017 at 08:52 PM

    I can see you have an active subscription on PayPal, please cancel your subscription since it is auto renewed, this way you avoid to get billed: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Once your subscription is cancelled you may keep your account on free status and active, you are free to come back to your account and upgrade if needed.