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ccopenAsked on June 3, 2017 at 5:22 PM
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Kevin Support Team LeadReplied on June 3, 2017 at 8:52 PM
I can see you have an active subscription on PayPal, please cancel your subscription since it is auto renewed, this way you avoid to get billed: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Once your subscription is cancelled you may keep your account on free status and active, you are free to come back to your account and upgrade if needed.