What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does Jotform take a percentage of payments?

    Asked by GuidedByLight on June 04, 2017 at 12:36 AM

    Does Jotform take an additional percentage of payments?  Or is the only fee the paypal fee?

  • Profile Image
    JotForm Support

    Answered by jonathan on June 04, 2017 at 01:48 AM

    No. JotForm does not take any percentage from your Payment forms

    Whatever amount you have setup on your payment integration will be the same amount that will be processed in the transaction payments. 

    Please take note that if you see any extra charges processed in your payment form, it could be because you have setup the payment form to have the option. Or in your payment account (i.e. paypal) you have setup the account to process additional charges.

    Let us know if you need further assistance.