- JotForm SupportKevin_GAnswered on June 06, 2017 at 04:40 PM
I could not find any JotForm embedded on the webpage you provided, could you please provide us with your form's link?
I can see you have two forms on your account and they are integrated with your FTP server so they should be sending files.
I have also tested this on my end and I can see files are sending to the integrated FTP server:
Please, also make sure you're not exceeding your FTP max size, try uploading a small file using the form's direct link.
You could also try removing the adding the FTP settings again: https://www.jotform.com/help/177-How-to-Send-Submission-Data-File-Upload-via-FTP
Let us know how it goes.