What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why files are not uploading to our FTP server?

    Asked by phewop on June 06, 2017 at 03:02 PM

    https://www.ambroseprint.com/ftp-upload/   it is sending a successful upload notice but is not sending files to our ftp.

     

    phillip duke

    phillip@ambroseprint.com

    615-218-0990

    Page URL:
    https://www.ambroseprint.com/ftp-upload/

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    JotForm Support

    Answered by Kevin_G on June 06, 2017 at 04:40 PM

    I could not find any JotForm embedded on the webpage you provided, could you please provide us with your form's link? 

    I can see you have two forms on your account and they are integrated with your FTP server so they should be sending files. 

    I have also tested this on my end and I can see files are sending to the integrated FTP server: 

    Please, also make sure you're not exceeding your FTP max size, try uploading a small file using the form's direct link.

    You could also try removing the adding the FTP settings again: https://www.jotform.com/help/177-How-to-Send-Submission-Data-File-Upload-via-FTP 

    Let us know how it goes.