What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    retrieve form

    Asked by GoldenConsultingLLC on June 09, 2017 at 09:38 AM

    Hi, it just flashes briefly then the web page goes all white and my form I spent hours creating disappears.



    this was last page of the form I made

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 09, 2017 at 11:57 AM

    We're sorry for this inconvenience.

    I checked your form and this is what I saw:

    I'm not sure what happened, but if you should have more fields of you form maybe your Browser session was over so it didn't save the progress.

    You could use the Revision history to check if one of the previous versions is the one you need. Here is how: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    If you have any further questions please let us know.

    Thank you!