we are 2 weeks from a huge conference and the links that i'm sending out are only letting the people register one person.

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    Gennie
    Asked on June 09, 2017 at 10:22 AM

    I send a link to a group leader for them to register and some of them have multiple children.

    It won't let them register more than one.  This is NOT  a good time.  I need help ASAP!!!!!

    I don't care what needs to be done but it needs to be fixed now...

    GEnnie

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    david
    Answered on June 09, 2017 at 12:24 PM

    It is very likely that the unique submission check has been enabled for your form.

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Disabling that option will allow for multiple submissions from the same user.

    If that is not the case, please let us know the form you are having trouble with, what specifically is preventing users from entering multiple submissions and if there are any errors.  That way we can check the form to see what is causing the issue.

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    Gennie
    Answered on June 09, 2017 at 12:43 PM
    Thank you!!
    ...