- volkorAsked on June 09, 2017 at 09:42 PM
- JotForm SupportBJoannaAnswered on June 10, 2017 at 01:36 AM
I have checked email address of your account and it is not in the bounce list anymore. Considering that you have removed your email address from the bounce list, we can not check the reason why it was added to the bounce list.
Inside of this guides you can find how to prevent email bouncing related issues:
I would also suggest you to contact your email provider and ask them to Whitelist JotMails IP Addresses.
Hope this will help. Let us know if you need further assistance.