What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove JotForm branding from thank you message?

    Asked by Tess1234 on June 12, 2017 at 07:14 AM

    Hi I have a couple of questions: 

    1. How can i get rid of the commercial add of Jotform in the thank you note when someone submits a form.

    2. How can i download my forms in pdf?


    Thank you.  

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    Answered by Aysnur on June 12, 2017 at 07:30 AM

    Hi Tess1234,

    1. At the end of your account settings you can uncheck the Jotform Branding.

    2. And to create the PDF format you can follow the steps in this page.

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    JotForm Support

    Answered by ashwin_d on June 12, 2017 at 08:57 AM

    Hello Tess1234,

    You need to first upgrade your account and then go to your account setting page to disable "JotForm Branding. Please check the screenshot below:

    Please note "JotForm Branding" check box will be enabled after you upgrade your account.

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1170420

    Thank you!