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  • Profile Image

    My questions are bunching together

    Asked by Crosslands on June 13, 2017 at 06:38 AM

    Hi there,

     

    Just to let you know, I am still waiting for a reply about the forms not loading in full on my website crosslands.fr.

     

    There is also an issue with the questions bunching together on multiple lines (see screenshot). I know this isn't meant to happen because on the english version of this site which I also built on ss - crosslands.training/apply, this isn't happening.

     

    Thanks

     

    Page URL:
    https://www.crosslands.fr/site-dapprentissage

    Screenshot
  • Profile Image

    Answered by csvital on June 13, 2017 at 08:04 AM

    Hello Crosslands,

    We are still in investigation about your problem. Could you try only use iframe code without our script and change the iframe's scrolling attribute to "yes"

    We did many experiment on this, your "enviar" button only disappear between the 554-720 px range.In other conditions there is no problem about the button.

    We are waiting your response about experiments,

    Hope it helps

  • Profile Image

    Answered by Crosslands on June 13, 2017 at 08:08 AM

    Hello,

     

    Thanks for your reply. I am slightly confused - can you be really specific - do you need me to add that code somewhere?

     

  • Profile Image

    Answered by csvital on June 13, 2017 at 09:20 AM

    Hello again Crosslands, 

    After you create your form, in publish tab you prefer iframe code for integration, then you must be add this code your page. I have suggested you please repeat this step without script as you can see the screenshot below:

    Only use green box for integration.

    I hope it helps

     

  • Profile Image
    JotForm Support

    Answered by liyam on June 13, 2017 at 10:34 AM

    Please try inserting/injecting this CSS code into your form:

    .form-label-auto {
       width: 100% !important;
    }

    If you need to know how to inject CSS codes into your form, please follow the steps from this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    If the problem persists, please let us know.