How to recover submission data of deleted form field?

  • info896
    Asked on June 13, 2017 at 12:24 PM

    Hey, I accidentally deleted the the Full Address, City, State, and Zip Code fields on the "2017 Memberships" form.

     

    Is there a way I can recover this information?

     

    I notice by deleting that field it also deleted all of the information that was submitted in those fields for prior submissions. Please help. Thanks in advance

  • Ashwin JotForm Support
    Replied on June 13, 2017 at 1:57 PM

    Hello info896,

    Yes your understanding it correct. If you delete a form field, it will also delete the associated submission data as well.

    I would suggest you to take advantage of our "Revision History" feature to revert back your form to an earlier version. Once the field is reverted, it will display the associated submission data as well. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • info896
    Replied on June 13, 2017 at 2:25 PM

    Thanks, it's not allowing me to "Revert" the Full Address text box I had. Are you able to assist? The other text boxes went back just fine except that one.

  • Support_Management Jotform Support
    Replied on June 13, 2017 at 4:10 PM

    I'm guessing you managed to figure it out after posting your reply. Your Submission Data shows the Full Address, City, State and Zip fields when I checked.

    How to recover submission data of deleted form field? Image 1 Screenshot 20

    In case you need more help, don't hesitate to let us know.