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    How to recover submission data of deleted form field?

    Asked by info896 on June 13, 2017 at 12:24 PM

    Hey, I accidentally deleted the the Full Address, City, State, and Zip Code fields on the "2017 Memberships" form.

     

    Is there a way I can recover this information?

     

    I notice by deleting that field it also deleted all of the information that was submitted in those fields for prior submissions. Please help. Thanks in advance

    Page URL:
    https://form.jotform.com/71125559576161

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    JotForm Support

    Answered by ashwin_d on June 13, 2017 at 01:57 PM

    Hello info896,

    Yes your understanding it correct. If you delete a form field, it will also delete the associated submission data as well.

    I would suggest you to take advantage of our "Revision History" feature to revert back your form to an earlier version. Once the field is reverted, it will display the associated submission data as well. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by info896 on June 13, 2017 at 02:25 PM

    Thanks, it's not allowing me to "Revert" the Full Address text box I had. Are you able to assist? The other text boxes went back just fine except that one.

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    JotForm Support

    Answered by Jim_R on June 13, 2017 at 04:10 PM

    I'm guessing you managed to figure it out after posting your reply. Your Submission Data shows the Full Address, City, State and Zip fields when I checked.

    In case you need more help, don't hesitate to let us know.