Logo not showing in Explorer

OtisEvents

Asked on June 14, 2017 at 3:23 PM

Hi! My logo at the top of my form will show up in Chrome but will not work on Internet Explorer. Is there a way to fix that?
Kevin Support Team Lead

Replied on June 14, 2017 at 4:24 PM

I have tested your form in both, Google Chrome and Internet Explorer. The form worked fine in both browsers, here are some screenshots about it.

Could you please test your form again?

I'm using the latest version of your form, please make sure you're also using the latest version of your form, I have also cleared your forms cache, please test and let us know if the issue persists.
OtisEvents

Replied on June 14, 2017 at 4:43 PM

Thank you for checking. It still isn’t showing for me…
[cid:image001.png@01D2E52B.BE2AB4F0]
...
Kevin Support Team Lead

Replied on June 14, 2017 at 5:02 PM

Unfortunately, the screenshot did not reach this thread, please follow the steps on this guide in order to upload your image: How-to-Post-Screenshots-to-Our-Support-Forum

Also, which IE version are you using?

We will test on the same version than you and will try to replicate the issue on our end too.

Looking forward to your response.