Logo not showing in Explorer

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    OtisEvents
    Asked on June 14, 2017 at 03:23 PM

    Hi! My logo at the top of my form will show up in Chrome but will not work on Internet Explorer.  Is there a way to fix that?

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    Kevin_G
    Answered on June 14, 2017 at 04:24 PM

    I have tested your form in both, Google Chrome and Internet Explorer. The form worked fine in both browsers, here are some screenshots about it. 

    Could you please test your form again? 

    I'm using the latest version of your form, please make sure you're also using the latest version of your form, I have also cleared your forms cache, please test and let us know if the issue persists. 

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    OtisEvents
    Answered on June 14, 2017 at 04:43 PM
    Thank you for checking. It still isn’t showing for me…
    [cid:image001.png@01D2E52B.BE2AB4F0]
    ...
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    Kevin_G
    Answered on June 14, 2017 at 05:02 PM

    Unfortunately, the screenshot did not reach this thread, please follow the steps on this guide in order to upload your image: How-to-Post-Screenshots-to-Our-Support-Forum

    Also, which IE version are you using?

    We will test on the same version than you and will try to replicate the issue on our end too. 

    Looking forward to your response.