The submissions are not coming to my email address

Hey,

 

I am having trouble again receiving my submitted forms. I am not on the bounce list. I also went through the SMTP process.

 

I am really getting tired of this,Petra

Your form emails are sent to your email address, sent by SMTP and the default noreply@jotform.com email. This is a rare case since we don't have any issues with Gmail. It's either the form emails are filtered as spam or the SMTP credentials are incorrect. 

Here's how you can check your email history: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History. 

Please go through the steps on this guide to using Gmail SMTP: https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP. Especially, the "Less Secure Apps" option. 

I have already done all that and I can still not receive my submitted forms.
...

Ok I checked your form and submitted a test.

I found that everything seems to be fine on your JotForm account. You are receiving your submissions. And your smtp server is sending the emails:

[2017-06-16 08:05:21] Submission #3734239214614842793 Form #51337413593152 SENT to secondchancedogsofwesternnc@gmail.com from smtp:secondchancedogsofwesternnc@gmail.com, via SMTP

So it looks like there must be an issue with your gmail account.

1. Check your spam folder in Gmail.

2. Then if you are using an email client (like Thunderbird/Outlook/etc) check your spam settings.

3. Also check your spam filter if you are using an antivirus package (like McAfee/Norton/etc)