What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our staff is unable to upload images in our form due to the file size

    Asked by Anastasia  on June 16, 2017 at 01:10 PM

    Staff is unable to upload images in JotForm due to file size.

    Staff uses their mobile devices to upload photos.

    How can this problem be fixed?

    Thanks.

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    JotForm Support

    Answered by Welvin on June 16, 2017 at 01:46 PM

    If it's the file size, you need to adjust this in the file upload settings. Please check this guide for the steps to change the size limit: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit