Why I'm not receiving submission emails?

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    Asked on June 19, 2017 at 01:32 AM

    Ola bom dia!


    Estou com problemas para receber o formulário preenchido no meu email. Ela é satisfação, mas não chega nenhum e-mail, já alterei o email e até mesmo coloquei dois e-mails para recebimento, mas nada ... Aguardo ajuda!

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    Answered on June 19, 2017 at 03:18 AM

    I checked your email address and found out that it ended in the Bounce list, the reason is below:

    Reason(s) : smtp; 550 SC-001 (SNT004-MC4F54) Unfortunately, messages from

    I removed your email from the Bounce list so you should be able to receive emails now. I would advise you to check this guide on how to prevent such issues. 

    We're sorry for this inconvenience. 

    If you have any further questions please let us know.

    Thank you!