What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to upgrade but nothing is allowing me to do so

    Asked by Mobeevolve on June 19, 2017 at 04:16 AM

    Can I upgrade from South Africa. I cannot post a check, I need to upgrade now because it is saying I am almost out of views.... I just want to pay by credit card, can I do this...? Not very user friendly when waiting to upgrade, atleast from South Africa... Please can you help before you suspend my account when it comes to the end of the form views. Thank you 



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    JotForm Support

    Answered by John_Benson on June 19, 2017 at 06:31 AM

    I checked your account and you're under the Free user. I can also see that you have now 928 form views to your account. You need to upgrade your account to increase the form views limit per month. To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you want to check the pricing page, here's the link: https://www.jotform.com/pricing

    Please contact us again if you have questions or having issue upgrading your account after following the guide given.