Email notification not working properly

  • larrz
    Asked on June 19, 2017 at 6:05 PM

    Hello,

    One of my forms has an email notification sent to 5 email addresses. Four work and one doesn't. Any idea why this could be. The email address is correct. The address that doesn't work is dsesti@optonline.net

     

    Thanks,

    Larry

  • Mike
    Replied on June 19, 2017 at 9:08 PM

    Thank you for contacting us.

    It appears that your email address ended up in our bounce list due to rejected message(s).

    Email notification not working properly Image 1 Screenshot 20

    We have now removed mentioned email address from our bounce list, so that the email delivery attempts should be restored. 

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know.