What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can we retrieve and resend data availed to us back to our clients for updating and or additional information?

    Asked by clintducat on June 21, 2017 at 05:10 AM

    Initially we are looking to gain basic information from a client as an initial meeting/ sales tool but then if we are proceeding with an application we will need more information so are hoping to be able retrieve the initial information and send back to the client for validation/ variation/ updating etc and then gaining additional information. Ideally we would like the client (or ourselves) to have to re-enter data already provided.

  • Profile Image
    JotForm Support

    Answered by Mike_G on June 21, 2017 at 07:20 AM

    If I'm understanding your concern correctly, you would like your respondents to have the ability to edit/update their previous submission. In that case, I would suggest you follow the instruction in this guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    If you would like to edit your client's submission data, you can do that on the form's submission page.


    I hope this helps. If you have any further questions or concerns, please feel free to contact us again anytime.