Can we retrieve and resend data availed to us back to our clients for updating and or additional information?

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    Asked on June 21, 2017 at 05:10 AM

    Initially we are looking to gain basic information from a client as an initial meeting/ sales tool but then if we are proceeding with an application we will need more information so are hoping to be able retrieve the initial information and send back to the client for validation/ variation/ updating etc and then gaining additional information. Ideally we would like the client (or ourselves) to have to re-enter data already provided.

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    Answered on June 21, 2017 at 07:20 AM

    If I'm understanding your concern correctly, you would like your respondents to have the ability to edit/update their previous submission. In that case, I would suggest you follow the instruction in this guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    If you would like to edit your client's submission data, you can do that on the form's submission page.


    I hope this helps. If you have any further questions or concerns, please feel free to contact us again anytime.