Please cancel my subscription and email me confirmation.

  • Laura Vass
    Asked on February 13, 2024 at 12:39 AM

    Please cancel my subscription and email me confirmation.

    Page URL: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/
  • Richie JotForm Support
    Replied on February 13, 2024 at 2:24 AM

    Hi Laura,

    Thanks for reaching out to Jotform Support. You need to login to your account to be able to process the cancellation by using your account email address. After that, you can follow the steps in the guide on how to cancel a subscription. Or you can login to your account and create a ticket requesting a subscription cancellation.

    Let us know if you need any other help.