What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does the 500 total submission storage limit for the Free plan mean?

    Asked by norathabet on June 22, 2017 at 02:28 PM

    thx

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    JotForm Support

    Answered by AIDAN on June 22, 2017 at 02:53 PM

    This is the total number of submissions you can store on your account itself, which is different from the 100 monthly submissions limit.

    You are only allowed to have a total submission storage of 500 and these 500 are the most recent submissions that you received. If you exceed your limit, the oldest submission data will be deleted, giving way for the new ones to be received.

    For more information on understanding your account usage and limits please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope this helps. If you need further assistance please let us know. Thank you.