Cannot send form in email

  • Kevincamese
    Asked on June 29, 2017 at 6:26 AM

    The captcha keeps saying "oops you've reached your limit"

    im mailing right from the form on your site

  • WilliamR
    Replied on June 29, 2017 at 6:47 AM

    Sorry for the inconvenience. Our anti phishing filter automatically suspended your account because of " Welcome Aboard!" form. This form contains or asking for password which violates our terms of use.

    Please be advised that, forms like registration form, signup form, login form,.etc. that contains or asking for password is not supported by JotForm. I would recommend deleting those fields inorder to reactivate the account.

    If you could not login to your account, then we can delete this field for you. Just let us know with your confirmation on your next reply.

  • Kevin
    Replied on June 29, 2017 at 7:14 AM

    feild deleted. Still have captcha saying oops limits reached

  • Kevincamese
    Replied on June 29, 2017 at 7:30 AM

    I just tried coping the link in my email and sending it. When I click the link it says form is disabled.  But in the form it says enabled. How do I change this?

  • Ashwin JotForm Support
    Replied on June 29, 2017 at 10:38 AM

    Hello Kevin,

    I did check your account again but did not find any issue with that. I would suggest you to please share a screenshot of the error message you see and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

    Thank you!