What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we close our account?

    Asked by Slocke on June 30, 2017 at 09:39 AM

    We would like to close our account, how do we go about doing this?

     

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    JotForm Support

    Answered by Nik_C on June 30, 2017 at 12:02 PM

    I see you're on Bronze plan, if you want to close the account you need to go to Billing page and downgrade your plan to Free (by clicking the Downgrade button below Free plan), so your subscription will cancel.

    Then if you want to delete your account we need to do that for you just let us know.

    Thank you!