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    Stripe custom payment form error

    Asked by kalves on June 30, 2017 at 02:56 PM

    We have a custom payment form setup with stripe.  The drop down in the CC info box allows you to select months and years for expiration.  When submitted the error to submit a month in numerical format comes back.  The drop down selection is text.  The field is not editiable.  How do we fix this and allow custom payment amounts on this form via CC.

     

     

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    Page URL:
    http://www.putnamscienceacademy.org/tuition-payments

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    JotForm Support

    Answered by Sven on June 30, 2017 at 04:22 PM

    I checked your form on its standalone version and couldn't replicate the same issue as the embedded form, which means there's possibly a script conflict with the embedding. Can you please remove your current embedding and use the iFrame method to add your form to your page? As that will resolve any script conflict. 

    Here's how to get the iFrame code:

    Getting-the-form-iFrame-code