What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account not working

    Asked by matt wyatt on June 30, 2017 at 03:05 PM
    I'm having the same problem, and no one has contacted me or responded to my support request. 
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    Answered by hyperfresh on June 30, 2017 at 03:21 PM

    I've created a new account now to hopefully be heard. Please un-suspend my account (Cecebe)! Why was it suspended in the first place, and why is no one responding to my requests..? You've moved this post to a new thread, so I assume you've seen it. Please send me an email or reply.

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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 03:46 PM

    Hi, I have now activated your account. Please check this URL: https://www.jotform.com/answers/1188643

    We can use that thread for your issue. Thank you.