What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Limits on Pricing-per month or Lifetime?

    Asked by synagogueofthesummit on July 02, 2017 at 03:21 PM


    I am wondering if the Submission Limits on your pricing page are per month or total lifetime. For instance, the 100 submission limit on the Free account...is that 100 per month or total lifetime? 

    Thank you,

    Angela Reider

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    JotForm Support

    Answered by jonathan on July 02, 2017 at 04:27 PM

    Hi Angela,

    Please refer also to our user guide on : Understanding-Your-Account-Usage-and-Limits

    For FREE account, it says 100 monthly submissions because it actually reset to zero(0) every 1st day of the month.

    Basically you can stay at FREE plan for up to 500 total submissions (refer to Total Submission Storage) before you will need to upgrade to higher plan.

    Let us know if you need further assistance.