What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrading account

    Asked by dcscomputer on July 05, 2017 at 08:36 AM
    What happens after notice Bronze Access? Is the branding visible again? Or do the forms remain as created? Thank you
  • Profile Image

    Answered by yolgun on July 05, 2017 at 10:17 AM

    You can make unvisible or visible the branding in your account page.
    Yes, the forms remain as created.


    Regards.

     

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    JotForm Support

    Answered by John_Benson on July 05, 2017 at 12:54 PM

    @dcscomputer

    I checked your account and I can see that you're under the Free User. You need to subscribe to any paid plan so you can disable the JotForm Branding on the Account Settings page. To remove it, please follow this guide:

    1. Log in to your account.
    2. Go to this link: https://www.jotform.com/myaccount/settings
    3. Remove the check in the Show "Powered by JotForm" on my forms.

    To upgrade your account, please follow this link: https://www.jotform.com/help/331-How-to-Upgrade-My-Account