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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notification missing form field

    Asked by AdminRSCM on July 05, 2017 at 04:01 PM

    Flexogenix: New Knee Pain Relief Atlanta Site

    Clinic Location: Atlanta


    My form is missing a field in the email notification.

    Is there a way to fix this?

    Page URL:

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    JotForm Support

    Answered by Mike on July 05, 2017 at 05:50 PM

    Have you managed to fix the issue? Your email notification template seems to be up to date.

    If the issue still persists, please provide us with more details.

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    Answered by AdminRSCM on July 06, 2017 at 09:31 AM

    i did not solve this issue yet- see attached email notification

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    JotForm Support

    Answered by BJoanna on July 06, 2017 at 12:19 PM

    Clinic Location field is hidden on the form and it is empty. By default empty field will not be shown inside of email Notification. You have set 'Atlanta' inside of the placeholder, but that is hint example. 

    If you want that 'Atlanta' is shown inside of email Notification you should set it as Default Value. 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by AdminRSCM on July 06, 2017 at 01:01 PM