What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Confirmation email send upon submit?

    Asked by maisonyards on July 09, 2017 at 11:03 PM

    How do I ensure a confirmation email is sent to someone who completes the form after they have submitted the form?

    Page URL:
    https://www.jotform.com/build/71885909720164

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    Answered by WilliamR on July 09, 2017 at 11:51 PM

    Hi,

    You need to make sure you have setup an autoresponder in your form. Here's how to create one.
    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    After creating one, test your form and check if you can receive a confirmation email. Let me know if that works for you.