What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form will not submit

    Asked by burltail1984 on July 10, 2017 at 09:33 AM

    I removed the captcha from the form because it was stuck in load mode.

    I tried submitting without the recapthace and the submit has been hanging in wait for over 5 minutes.

     

    Please advise.

    Page URL:
    http://www.burlingtontailors.ca/make-an-appointment-burlington-tailors<br/>/

  • Profile Image
    JotForm Support

    Answered by Jan on July 10, 2017 at 12:36 PM

    I was able to replicate the issue when I did a test submission on your web page. Here's a screenshot:

    It is possible that there are script conflicts between the form and the web page. Please try to re-embed the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    If you're still having issues, please let us know. Thank you.