What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Captcha not populating

    Asked by freeformfinances on July 11, 2017 at 11:10 AM

    Good Morning,

     

    For the form: Contact with pin and captcha, the captcha will not "populate". It's embedding in my website fine, but the captcha code never populates, it only cycles through "thinking". Any suggestions?

     

    Thank you

    Page URL:
    http://freeformfinances.com/contact/

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 11, 2017 at 01:15 PM

    I checked the webpage you provide and captcha field is not working on my end as well.

    Please re-embed your form with iFrame code, to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    Hope this will help. Let us know if you need further assistance.