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    How to edit PayPal payment information?

    Asked by TasteofShiloh on July 11, 2017 at 02:50 PM

    How do I edit the PayPal payment information in my form?  Its not acknowledging the Paypal email address I submitted before and I just want to confirm and change it.  When I click submit, I get the attached error message.  And when I go in to edit the form, I don't get an option to edit the paypal payment address.

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    JotForm Support

    Answered by John_Benson on July 11, 2017 at 04:20 PM

    To edit the Paypal Account in the Payment Integration, please follow this guide:

    1. Log in to your account and open the form.
    2. Select the Payment field and click the Payment Settings button.
    3. Click the Gear Icon on the Top Right of the Payment Settings screen.
    4. You can edit the PayPal account on the section as shown in the screen animation below.

    Related guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal

    I hope that helps. If you have questions, please contact us again. Thank you.