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    Not receiving email notifications.

    Asked by huddleinc on July 13, 2017 at 03:36 PM

    Huddle Job Request Form:

    - When someone submits this particular form, the "first-draft deadline" appears as the "in-hands deadline." I've deleted both fields and added them back. This issue still occurs.

    - We have one person whose form sumbission never hits our inbox. We only know they sumbitted a form if we log onto jotform.com and check the sumbissions. It's from bpilling@huddleinc.com.


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    JotForm Support

    Answered by BDAVID on July 13, 2017 at 04:59 PM

    You are not receiving notifications to bpilling@huddleinc.com, because it is not listed as a recipient in your notification settings:

    If you want to list it there, please check this guide: https://support.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    On regards of the "first-draft deadline" appearing as the "in-hands deadline.", I am not sure what you mean by that, could you explain further? Where is it appearing like that? You may include a screenshot in this thread to illustrate what you mean.

    Please do the following in order to include a screenshot

    1) Load the link of this thread in your browser: https://www.jotform.com/answers/1198733 

    2) Then:

    1- Click on the image icon

    2- Browser your image in your local drive

    3- Set the width dimension to 565

    4- Click on the Ok button