Wordpress plugin embedded form will not allow for completing submissions

  • lisleforNH
    Asked on July 14, 2017 at 5:33 PM

    Good afternoon, I created, embedded and tested a form on your site, however when I hit the submit button nothing happens.

    Page URL: https://lislefornh.com/wp/calendar/
  • David JotForm Support
    Replied on July 14, 2017 at 6:33 PM

    It is very likely an issue with the Wordpress oEmbed plugin.  Try replacing your current embed code with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Wordpress plugin embedded form will not allow for completing submissions Image 1 Screenshot 20

    The form itself does look to be working, this should allow for the embedded form to function properly as well.

  • lisleforNH
    Replied on July 14, 2017 at 8:41 PM

    Still not working on Chrome or Firefox

  • Nik_C
    Replied on July 15, 2017 at 3:03 AM

    Could you please try embedding your form with clean iFrame code (I removed the script code from it):

    <iframe id="JotFormIFrame-71936662857168" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.us/71936662857168" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Just replace your code with the above one.

    Please let us know how it worked.

    Thank you!

  • lisleforNH
    Replied on July 15, 2017 at 10:23 AM

    I can not access the bottom of the form

     

  • Nik_C
    Replied on July 15, 2017 at 2:37 PM

    Could you please try with this code instead:

    <iframe id="JotFormIFrame-71936662857168" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.us/71936662857168" frameborder="0" style="width:100%; height:839px; border:none;" scrolling="yes"> </iframe>

    I enabled scrolling so you should be able to access the whole form.

    Please let us know how it worked.

    Thank you!