How can I check if an entry is already in the results

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    MoovitCarpool
    Asked on July 17, 2017 at 09:43 AM

    Hi,

    I'm using a form to track users my support team bans from a system. The first form field is a user_id which is a unique identifier in my system.

    Is there a way that when an agent enters this key - before allowing submission, the form checks the list of form responses for that field and if there is a match, not to allow submission?

    In the attached screenshot, this is the field "User Key".

  • Profile Image
    liyam
    Answered on July 17, 2017 at 11:47 AM

    Hello,

    You can set one of your fields on our form for Unique Question. This way, it will identify if the answer for a specific field was already submitted previously, and it will prevent the submission of the same information anymore.

    Please check this guide for more information: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    If you have additional questions, please let us know.