Unable to upgrade account

  • uae0786
    Asked on July 19, 2017 at 12:37 AM

    I doing Upgrade but I think same problem or maybe I know understand how to Upgrade

    Jotform Thread 1202723 Screenshot
  • John_Benson
    Replied on July 19, 2017 at 2:54 AM

    Upon checking your account, I can now see that you're already a Bronze User. You have subscribed to Bronze Plan successfully. 

    Your account usage has been increased. To check it, please log in to your account and click this link: https://www.jotform.com/myaccount/usage

    Unable to upgrade account Image 1 Screenshot 20

    For more information regarding on the Account Usage and Limits, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Hope that helps. If you need further assistance, please let us know.