What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to upgrade account

    Asked by uae0786 on July 19, 2017 at 12:37 AM

    I doing Upgrade but I think same problem or maybe I know understand how to Upgrade

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    JotForm Support

    Answered by John_Benson on July 19, 2017 at 02:54 AM

    Upon checking your account, I can now see that you're already a Bronze User. You have subscribed to Bronze Plan successfully. 

    Your account usage has been increased. To check it, please log in to your account and click this link: https://www.jotform.com/myaccount/usage

    For more information regarding on the Account Usage and Limits, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Hope that helps. If you need further assistance, please let us know.