What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom Thank you page does not work

    Asked by Helmut512 on July 19, 2017 at 07:47 AM

    I would like to have a redirect to a predefined Thank you page on my website. Link is valid, but once copied into the field "external link" nothing happens after sending the form. Any ideas?


    Thank you


    Page URL:

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    JotForm Support

    Answered by aubreybourke on July 19, 2017 at 10:30 AM

    I tested your form and the stand alone version is working:

    The problem is specific to your site. I see you are using Wix.

    Its possible that the embed method you are using on your site is causing this problem. So please try remove the embed code you were using previously and the use this guide:

    Adding a Form to Your Wix Site